"We understood that to tackle our early churn challenge, we must completely reinvent our way to welcome and onboard our new customers... to expose them to the brand and its services and experiences."
— Michela Cocco, Customer Experience Manager
Nespresso
"We are pleased to bring our customers unique innovative experiences... which enable customers to see products in action, test core features, and learn about key benefits online."
— Justin Breton, Director of Brand Experiences and Partnerships
Walmart
"I think that it is very realistic, given the characteristics, that you are able to choose your options, and wisely... I think that it is very apparent that users, such as people close to ME, would love this."
eko user